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Most people ring a glazier when a sash window plays up, and for a cracked pane that is exactly right. But if the window will not stay open, will not slide, or drops shut when you let go, the glass is not the problem. A sash window repair in Hornsby is nearly always a repair to the mechanism hidden in the frame, and that is the part I do. I am Bryan, and The Sash Window Doctor has been going since 2008.

The Sash Window Doctor Difference

  • experience
    Over 30 Years
    Of Experience
  • standards
    Emphasis On Cleanliness
    And Professional Standards
  • reliability
    Minimal Disruption,
    Reliability, And Punctuality.
  • warranty
    10 Year Warranty
    Sydney Wide

Glass, or the mechanism?

It is worth knowing which job you actually have before you book anyone, because they are different trades.

  • Cracked or broken pane: a glazier replaces the glass
  • Window will not stay up: a sash cord or spiral balance has failed
  • Window will not move at all: usually paint seizing the sash in its frame
  • Rattles and draughts: the sash has worn loose in the box

The last three are mine. A snapped cord or a spent spiral balance is a mechanical failure, and swapping the glass does nothing for it.

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The Sash Window Doctor on the Hornsby run

I have spent more than thirty years replacing sashcords and spiral balances in Sydney homes, and this stretch of the upper north shore is a regular run for me. I travel to you: there is no workshop to drop anything off at, and no one else turns up in my place.

Full credentials and guarantees are on the sash window repair page, along with the spiral balance work in detail.

The noises a failing balance makes

Windows tend to warn you before they fail outright.

A spiral balance losing tension often makes a light metallic scrape as the sash travels, or the sash begins to feel heavier on one side than the other. A cord about to part will sometimes creak against the pulley, and the sash may sit slightly crooked in the frame.

Neither is urgent the day you notice it. Both are worth telling me about, because knowing which noise you are hearing tells me what to bring.

What happens in the room while I work

Very little needs to move. I work from inside at the window, and I need enough clear floor to stand a sash on end while the cords are replaced. Curtains come down, blinds usually stay up.

Sash work makes dust, because old paint and grit sit in the pulley pockets and come out when the beading does. A drop sheet goes down before anything is opened, and I vacuum the pockets out rather than brushing the debris onto the floor.

When I leave, the room should look the way it did when I arrived apart from a window that works.

One window, or all of them?

If one cord has parted, the others in that window are the same age and have had the same wear. A double hung window runs on four of them. While the sash is already out of the frame, replacing all four is barely more work than replacing the one that snapped, and it saves you calling me back in a year for the next one.

Where windows are in different rooms and different conditions, I do what has actually failed and leave the rest alone. There is no need to do a whole house at once.

What it costs

Cost depends on which mechanism has failed and how many windows are involved, so I quote after I have looked. Quotes are free, the price is fixed before I start, and the repair carries a ten year warranty.

If the honest answer is that a window is past repair, I will tell you that too rather than charge you to find out slowly.

Book a look at your windows

Call me on 0403 943 573 and describe what the window is doing. Most of the time I can tell you on the phone whether it is the cord, the balance, or the paint.

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  • Broken Cords?
  • Stuck Sashes?
  • Defective Spirals?

Top & Bottom Sash Cords Supply And Installation Of Spiral Balances For Timber Or Aluminium Windows

Give Your Windows A Tune Up Today!
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PHOTO GALLERY
our happy clients have to say
Client testimonials
  • ratting

    Brian is an absolute legend. I called him on a Monday morning. He was at my house within one hour got straight on the job fixed all my windows. Top job !! Owner of the business hands-on did all the work himself cleaned up meticulously after – highly recommended.

    quote
    Dennis V
  • ratting

    Bryan was a pleasure and was very efficient and professional at all times. I’d highly recommend Bryan for window needs!

    quote
    Anthony Angelo Capuzza
  • ratting

    Brian is an Absolute legend.
    Prompt. Reliable. Repaired our window like new AND cleaned up with his own vacuum cleaner. If I could give 10 stars for that I would!!

    quote
    Sarah Martin
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