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Plenty of the windows I open up have not moved in twenty years. The household has stopped trying, a curtain has been arranged over the top of it, and everyone has quietly agreed the window is finished. Then the sash comes out, the pocket opens, and the only thing actually wrong is a cotton cord that parted sometime in the nineties. A sash window repair in Wahroonga is far more often that story than a replacement job. I am Bryan, and I have run The Sash Window Doctor since 2008.

The Sash Window Doctor Difference

  • experience
    Over 30 Years
    Of Experience
  • standards
    Emphasis On Cleanliness
    And Professional Standards
  • reliability
    Minimal Disruption,
    Reliability, And Punctuality.
  • warranty
    10 Year Warranty
    Sydney Wide

What it costs, and why I will not put a number here

Price is the thing most people want settled first, so I will deal with it early.

I quote after looking at the windows, not before. A single failed cord is a small job; four windows with seized sashes and soft timber in the sills is a different one, and a published figure would be right for one of you and wrong for the other. The quote is free, the price is fixed before I begin, and it stays where I put it.

What I can tell you now is that repair is almost always the cheaper path, because the expensive part of a window is the joinery and the joinery is usually the part that is still fine.

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The Sash Window Doctor, and who does the work

I have spent over thirty years replacing sashcords and spiral balances in Sydney homes, and The Sash Window Doctor has been operating since 2008.

There is no crew and no office to route you through. I quote your windows, I repair them, and if something is not right afterwards you call the same number and get the same person. Licensing, insurance and the full guarantees are on the sash window repair page.

Every repair carries a ten year warranty.

Freeing a window that has been shut for years

This is its own skill, separate from the cord work underneath it, and it is where most of these jobs begin.

Layers of paint bridge the gap between sash and frame until the two are effectively glued. The temptation is to force it, which splits the beading, tears the paint off the frame face, and occasionally cracks the glass. The alternative is patient: score the paint film along every seam, work the sash free in small movements, and accept that the first few millimetres take longer than the rest of the job.

Once the sash moves, the real diagnosis starts. Sometimes the cords survived and the window simply needs cleaning and rebalancing. More often the cords went first, which is why the window stopped being used and got painted over in the first place.

Timber and aluminium windows

The repair follows the mechanism rather than the age of the house.

Timber double hung windows run on cords, pulleys and counterweights hidden in the frame, and are restored as originals. Later timber and aluminium windows run on spiral balances, a sprung mechanism that loses tension or snaps, and those get replaced and re tensioned to the weight of the sash they carry.

Where a cord and weight system has genuinely reached the end, the frame can be converted to spiral balances without touching the sashes or changing how the window looks from the room.

What you should expect afterwards

A repaired double hung window slides with one hand and stops wherever you let go of it, top and bottom. It does not creep down on its own and it does not rattle in the wind. The beading looks like nobody removed it.

I also take the dust with me. Sash pockets hold decades of it, and clearing that out is part of the job rather than a favour.

Book a repair in Wahroonga

Call me on 0403 943 573 and tell me what the window is doing, or what it has stopped doing.

A window nobody has opened in twenty years is the ordinary case on this run, not the difficult one.

Other Services
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    Conversions

    These windows are an iconic part of Sydney’s look, and we work to ensure they are preserved and maintained correctly.

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    Sash windows weren’t built to simply be a decorative element lining the outside of properties, they are designed to be a functional addition to a given space.

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    Sash Cord’s
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    We’ll figure out exactly what the issue is and deliver a hassle-free and straightforward service that will leave lasting results.

  • timber-and-aluminium-spiral

    Timber And Aluminium Spiral
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    When it comes to timber window repairs, local customers want to know they can work with a skilled and knowledgeable team who can provide detail-oriented and specialised services.

  • double-hung-window

    Double Hung Window
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    For professional double hung window repair, Sydney locals can count on the skilled and knowledgeable team at The Sash Window Doctor.

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  • Broken Cords?
  • Stuck Sashes?
  • Defective Spirals?

Top & Bottom Sash Cords Supply And Installation Of Spiral Balances For Timber Or Aluminium Windows

Give Your Windows A Tune Up Today!
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our happy clients have to say
Client testimonials
  • ratting

    Brian is an absolute legend. I called him on a Monday morning. He was at my house within one hour got straight on the job fixed all my windows. Top job !! Owner of the business hands-on did all the work himself cleaned up meticulously after – highly recommended.

    quote
    Dennis V
  • ratting

    Bryan was a pleasure and was very efficient and professional at all times. I’d highly recommend Bryan for window needs!

    quote
    Anthony Angelo Capuzza
  • ratting

    Brian is an Absolute legend.
    Prompt. Reliable. Repaired our window like new AND cleaned up with his own vacuum cleaner. If I could give 10 stars for that I would!!

    quote
    Sarah Martin
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